Alchemy's Foundation Practice

Modernization, Usability, Security

Cloud-native, cloud-ﬁrst, hybrid or on-premises? With so many choices available to organizations today, it can be diﬃcult to decipher what is the best option for your business. Alchemy helps to ensure that choices made today will both, lead to imminent success, and prepare against tomorrow’s unforeseen needs.

Alchemy’s Foundation practice centers on the Microsoft ecosystem, communications and collaboration. In the complex world of integrations, Alchemy has a proven methodology to simplify solutions, increase user adoption, reduce cost and streamline security across the platform.

Microsoft

The nature of work has changed over the last several years. Employees are demanding to work from anywhere, on any device and they put a high premium on work that enriches and fulﬁlls them. As IT professionals, it’s our job to enable employees, but also to protect vital IT assets. When this happens, employees are happier, more valuable and more likely to stay. It’s a fundamental operational change for your customers—and an opportunity for you.

With Microsoft Modern Workplace and cloud solutions, your customers can improve employee productivity and satisfaction, and create more seamless communication and collaboration across locations and platforms while maintaining the security and integrity of systems and data.

Licensing
Modern Workplace
Cloud Services
Advanced Security
Platform

Communications

Modern problems require modern solutions. Communications challenges today are no diﬀerent. Having a platform that adopts to users is critical to provide the ﬂexibility and enablement required in today’s climate. Securely combining voice, video, chat and external collaboration, across all devices, regardless of location is a challenge, and Alchemy can help you meet that challenge and exceed expectations.

The same problems also apply to your call center. Whether your organization is trying to ﬁgure out the best way to handle internal service desk calls or trying to automate customer chat interactions with automated bots, the contact center holds a critical role in your customer experience. As customer expectation and demands change, contact center modernization can be the diﬀerence between you and your competitors.

Cloud-first communications
Contact Center

Collaboration

Company culture has become a large part of how your company succeeds. Remote working, multiple locations and front-line workers make cementing the company culture a challenge. Over the past few years, it has only gotten worse. Connect your employees to your business goals, values and each other with Workplace’s smart, familiar features. Businesses work better when everyone is on the same page.

Workplace from Meta

Alchemy Services

Alchemy’s world class services team can help ﬁll any voids in your current or long term staﬃng plans. Our experts can help you from concept to architectural design all the way through deployment to ensure your business is protected from cyber threats.

Modern Desktop Workshop
Cloud Security Workshop
Microsoft 365 Services
Cloud, Hybrid, and On-Premises Device
Management Communication
Modernization
Health Check/Assessments
Design/Deployment
Migrations
Staﬃng

Alchemy's Foundation Practice

Modernization, Usability, Security

Microsoft